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Holiday Inn London Kensington Forum, An Ihg Hotel, London

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From135US$ /night
Check-in
30Jan2025Select date
Check-out
31Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cromwell Road, 97 27, London, United Kingdom, SW7 4DN

Holiday Inn London Kensington Forum is a landmark hotel located on Cromwell Road in one of London's most iconic boroughs. The hotel is near major attractions like Kensington Palace, the Royal Albert Hall, and Hyde Park. An underfloor conveyor belt efficiently moves suitcases from the entrance to the lift lobby. Recently refurbished, it offers a modern environment with excellent amenities for travelers.

Location

Situated steps away from Gloucester Road Station, the hotel offers easy access to the Piccadilly, Circle, and District Tube lines. This location places guests close to London's famous attractions, including the Natural History Museum and Victoria and Albert Museum. Nearby Hyde Park and upscale shopping in Knightsbridge enhance the hotel's appeal for leisure travelers.

Rooms

The hotel features modern rooms equipped with complimentary Wi-Fi, flat-screen TVs, and mini-bars. Guests can choose from a variety of pillows for a comfortable night's sleep. Rooms also include air conditioning, tea and coffee-making facilities, and luxurious toiletries. Suites provide additional space with separate living areas and stunning views of London.

Eat & Drink

The Forum Restaurant serves a buffet breakfast including a full English and Congee, along with a la carte options for lunch and dinner. Additionally, the traditional Tavern Pub offers a selection of international dishes and is a welcoming space for dining. Guests can enjoy a variety of refreshments, and children aged 12 and under can eat free at any time of day.

Leisure & Business

The hotel offers a well-equipped gym featuring modern workout equipment such as treadmills and a Concept II Rower. There are 11 versatile, naturally lit event spaces that accommodate up to 400 guests, suitable for both corporate meetings and social events. A designated crew lounge is also available for guests needing private facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Twin Room
Max:
2 persons
21 m² 
Bed options:
2 Single beds
City view
Shower
Heating
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Executive Room
Max:
2 persons
21 m² 
Bed options:
2 Single beds
City view
Shower
Heating
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Executive King Room
Max:
2 persons
21 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
London 2.7 mi
Airports
London City (LCY) 11.9 mi
London Heathrow (LHR) 13.9 mi
Train
Kensington (Olympia) 1.2 mi
Paddington Station 1.6 mi
Metro stations
Gloucester Road Tube700 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • Limited time reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Elevator
  • Currency exchange
  • Souvenir store

Sports & Fitness

  • Exercise gym

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Stores/Commercial services

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Business

  • Business center

Children

  • Cribs
  • Kids club

Spa & Leisure

  • Garden area

Room features

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Cromwell Road, 97 27, London, United Kingdom, SW7 4DN
Map view
street view
Cromwell Road, 97 27, London, United Kingdom, SW7 4DN
Nearby
Museums
Natural History Museum
3700 ft
Museums
18 Stafford Terrace
3600 ft
Museums
Design Museum
3900 ft
81 Fulham Road Chelsea
Michelin House
3700 ft
Restaurants
Forum Room
300 ft
Kensington Forum 97 Cromwell Road
Bugis Street at Copthorne Tara Hotel
200 ft
2 Scarsdale Place Copthorne Tara Hotel London Kensington
Bugis Street Brasserie
1900 ft
4-18 Harrington Gardens
Steak & Co. Gloucester Road Kensington
1200 ft
152 Gloucester Road Kensington
ASK Italian
1300 ft
Unit 23-24 Gloucester Arcade 128 Gloucester Road
Ashburn S.W.7 Restaurant
700 ft
Kensington Forum 97 Cromwell Road Holiday Inn London - Kensington Forum
Cromwell Tavern
800 ft
97 Cromwell Road Holiday Inn Kensington Forum
ristorante vecchiomondo
800 ft
118 Cromwell Road
Light of India
4400 ft
67-69 Gloucester Road South Kensington
The Stanhope Arms
900 ft
97 Gloucester Road Kensington
Baalbakis Restaurant
1100 ft
124 Cromwell Road

Reviews and Ratings

Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Great location
Friendly staff
Room issues
Unresponsive service
6.6/10
Nice
Rooms
6.1
Location
8.0
Service
7.0
Dining
6.6
Guest reviews
6.6/10
based on 11 reviews
3.5/5 based on 5043 reviews
7.6
7.6/10based on 5079 reviews
#692 of 1,160 hotels in London based on Tripadvisor
David
United Kingdom, March  2024
5.6/10

The hotel has a nice location near attractions in London, but there were some issues with the rooms and service. The dining experience was satisfactory, and the facilities were decent.

Rooms
5.0
The room was quite small and old, not up to the 4-star standard. Several issues like a broken metal box, rickety wooden panel for the bathroom door, and missing shower curtain made the stay less comfortable.
Service
5.0
The staff, except for the unresponsive front desk regarding room changes, were friendly and welcoming across various hotel areas such as reception and dining.
Location
7.0
The location is great, especially for visiting the Chelsea Flower Show, with attractions nearby. However, there were some issues with pending charges on debit cards causing financial inconvenience.
Dining
6.0
The dining options were average, needing more variety and better prepared food, particularly for items like omelettes that were pre-cooked and kept under heat lamps.
Facilities
6.0
Great location
Room issues
Charles
United States of America, March  2024
8.0/10

My stay at this hotel was a mixed bag. The rooms were clean and offered a great view of the London skyline, but the check-in process was a bit chaotic with many guests complaining about room readiness. On the bright side, the breakfast spread was quite good.

Rooms
8.0
The room was clean and had a great view of the London skyline.
Service
9.0
The staff, dressed in black suits, were very friendly and helpful. They assisted me even before the official check-in time.
Location
9.0
The location is fantastic, just a two-minute walk from High Street Kensington Tube. It's very convenient for accessing shops and restaurants in the area.
Dining
7.0
The breakfast was good with plenty of choices, but some items could have been better as they were undercooked.
Facilities
7.0
The facilities were decent, and the hotel is right next to Gloucester Road tube station, making it very convenient for transportation.
Mary
United Kingdom, January  2024
7.0/10

The hotel is centrally located, making it convenient for museums, parks, and the underground station. The rooms, while clean and equipped with essentials for a short stay, do not entirely match a 4-star standard. The service had mixed experiences with slow check-in and some rudeness but also friendly and accommodating interactions. The dining options varied from very nice to disappointing. The location is the highlight, being near major attractions like the Royal Albert Hall and Kensington Palace, with easy access to public transport.

Rooms
7.0
The rooms were clean and had all the essentials for a short stay.
Service
6.0
I encountered mixed service experiences, from slow and rude interactions to surprisingly nice and friendly staff.
Location
9.0
The hotel's location is very convenient, being close to major attractions like the Royal Albert Hall and Kensington Palace.
Dining
7.0
The dining options had a range from very nice to disappointing, offering plenty of choice but also falling short of expectations at times.
Facilities
6.0
Jack
United Kingdom, January  2024
6.4/10

The hotel had mixed feelings. On one hand, the room was in need of an update and showed signs of wear, lacking modern amenities. On the other hand, it was conveniently located near Gloucester Road station with excellent access to attractions. The dining experience was decent, but service struggled slightly with language barriers. Still, the value for money was reasonable for the stay.

Rooms
5.0
The room was in need of an update and showed signs of wear, missing modern amenities.
Service
6.0
Service was decent, but language barriers posed a challenge.
Location
8.0
Conveniently located near Gloucester Road station with excellent access to attractions.
Dining
7.0
The dining experience was decent, although language barriers affected service quality.
Facilities
6.0
Facilities were average with room for improvement.
Pete
United States of America, December  2023
8.2/10

The hotel's location is very convenient, near attractions and perfect for using the underground. The rooms were spacious and clean, although some maintenance issues were present. The service was brilliant, with polite staff offering excellent value for money. The dining experience was varied and buffet-style. Overall, a stay with both positives and negatives.

Rooms
7.0
The rooms, although spacious and clean, had some maintenance issues like blocked toilets and hard-to-open bathroom doors.
Service
9.0
The service was amazing, with polite and attentive staff offering excellent value for money.
Location
8.0
The hotel's location is perfect, near the underground and within walking distance to museums and key attractions. However, parking is expensive.
Dining
9.0
The dining experience was amazing, with a varied buffet style offering hot and cold food options.
Facilities
8.0
The hotel had good facilities, including a mini fridge in the room for storing snacks.
Roy
United Kingdom, December  2023
7.8/10

The hotel has stunning views from the rooms, but they were a bit musty. They were clean, albeit small. The service was excellent overall, especially with special assistance for my wife's injury, although there were issues with the billing accuracy. The location is ideal, close to key attractions and public transport, offering a perfect balance of convenience and tranquility. The dining experience varied from good to not so pleasant. Overall, a mixed but mostly positive experience.

Rooms
7.0
The rooms had good views but were a bit musty and small, though clean.
Service
8.0
The service was commendable, with special attention to our needs despite billing inaccuracies.
Location
9.0
The hotel's location is perfect for exploring key attractions and easy access to public transport.
Dining
7.0
The dining experience ranged from good to disappointing, with some pleasant surprises and letdowns.
Facilities
8.0
The hotel provides varied facilities to suit different needs.
Charlie
United States of America, September  2023
6.2/10

I had a mixed experience at this hotel. The rooms were clean but somewhat tiny, and the noise from nearby disrupted my sleep. The staff, although helpful at times, could be inconsistent in their service.

Rooms
7.0
The rooms were clean, albeit small. I wish they were higher for a better view.
Service
7.0
The staff were friendly and helpful overall, with some inconsistencies.
Location
6.0
The location was convenient for visiting museums and near the metro station but noise from nearby may affect your stay.
Dining
5.0
The breakfast was disappointing with low-quality items, but the restaurant had some good options.
Facilities
6.0
The hotel offered standard facilities, nothing extraordinary.
John
United Kingdom, August  2023
6.6/10

The hotel's rooms could use more attention to cleanliness, and despite a quick response to bringing up an additional guest, they were quite compact. The service was welcoming, friendly, and helpful. The location was convenient but expected more for the rate paid. The dining experience varied from very poor service to absolutely beautiful. The facilities were in-house and good with a great choice available.

Rooms
5.0
The rooms weren't clean, and they were quite compact.
Service
8.0
The staff were very welcoming, friendly, and helpful.
Location
7.0
The location was very good and convenient for my needs.
Dining
6.0
The dining experience had moments of both poor service and being absolutely beautiful.
Facilities
The facilities were in-house and provided a great choice.
Edmund
United Kingdom, June  2023
6.0/10

The hotel is conveniently close to High Street Kensington Tube, offering easy access to shops and restaurants. However, the rooms seemed rundown, with some amenities not functioning correctly, and check-in was a bit time-consuming. Despite this, the location is ideal for exploring London.

Rooms
6.0
The rooms, although with a good breakfast spread, appeared rundown and small. The hairdryer was faulty, and there was a wait at check-in.
Service
5.0
The reception staff came off as arrogant and charged my credit card without prior notice, lacking a personal touch.
Location
8.0
The hotel's location near High Street Kensington Tube is fantastic for accessing shops and restaurants, making it an ideal choice while visiting London. However, the property would benefit from an upgrade.
Dining
7.0
The dining experience was satisfactory, but could have been improved with hotter dishes and a better selection of cheeses and cold meats.
Facilities
5.0
The hotel facilities need attention for an overall enhanced guest experience.
Jill
United Kingdom, June  2023
6.2/10

My stay at the Holiday Inn was quite disappointing. The rooms were noisy all night and too small for the price charged, showing signs of wear and tear. However, the convenient location near Gloucester Road tube station was a positive aspect.

Rooms
5.0
The rooms were small and noisy, not worth the rate charged.
Service
7.0
The staff were friendly and welcoming, from reception to the restaurant.
Location
9.0
The location is extremely convenient, near Gloucester Road tube station and within walking distance of attractions like the V&A Museum.
Dining
5.0
The dining experience was average, with limited options and small portions for the size of the hotel.
Facilities
6.0
The facilities were basic but adequate for a short stay.
Richard
United Kingdom, May  2023
7.4/10

The hotel offers spacious rooms with great comfortable beds and nice additional extras like complimentary water and tea facilities. However, the rooms were a bit noisy and in need of updates as the curtains did not completely black out the light. Overall, the experience was above average.

Rooms
7.0
The rooms were spacious and had great comfortable beds, but they were a bit noisy.
Service
8.0
The staff members were very helpful, especially the concierge and porters, although there seemed to be an issue with processing payment on a different card and handling luggage storage.
Location
8.0
The hotel is located near Gloucester Road tube station, making it convenient for exploring London with good Metro lines, but the transportation cost was somewhat high when the tubes were not running.
Dining
7.0
The dining experience offered a good variety of options, including a pancake station and full English breakfast, but the hot food portions were small for a hotel of this size.
Facilities
7.0
The hotel boasts wood-fired pizzas and adequate facilities.
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Rooms and Guests2 Guests, 1 Room